SMS Notification
Privacy Policy

Overview

This Privacy Policy describes how Palma Web Design ("we", "us", or "our") collects, uses, and protects information in connection with the SMS notification services we operate on behalf of our business clients.

Who Receives These Messages

This SMS notification service is strictly an internal business tool. Messages are only sent to:

• Business owners who have requested this service
• Employees and staff members who have been directly enrolled by their employer
• Authorized personnel who have provided explicit consent to receive notifications

This service is never used to send messages to members of the general public or customers of our clients.

What Information We Collect

We collect and store only the minimum information necessary to operate the service:

• Phone numbers of enrolled recipients
• Email account credentials (stored securely via OAuth — we never store passwords)
• Message delivery logs (timestamp, recipient, delivery status)

We do not collect, sell, or share personal information with any third parties for marketing purposes.

How Phone Numbers Are Used

Phone numbers are used exclusively to deliver automated SMS notifications on behalf of the business that enrolled you. Your phone number will never be:

• Sold or rented to any third party
• Used for marketing or promotional messages
• Shared with any outside organization

Message Content

Messages sent through this service contain internal business notifications only, such as:

• Email summaries and alerts
• Operational updates relevant to your role
• Time-sensitive business communications

Opt-Out

You may opt out of receiving messages at any time. After opting out you will receive one confirmation message and no further messages will be sent to your number.

Data Security

We take reasonable technical and organizational measures to protect your information. Phone numbers and credentials are stored securely and access is restricted to authorized personnel only.

Contact

If you have any questions about this Privacy Policy or how your data is handled, contact us at: